Your personal data matters to us. This Privacy Policy explains what information 8k8 app collects, how we use it, and the rights you have as a player based in the Philippines. Please read this page carefully before registering or using any part of our platform.
This Privacy Policy applies to all players who use the 8k8 app platform and related services. By registering an account, you confirm that you have read and understood how your personal data is handled. For questions, visit our FAQ page.
When you register and use 8k8 app, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number provided during registration. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals securely. During identity verification, we may request copies of government-issued identification documents to confirm your eligibility and protect against fraud. When you use our platform, we automatically collect technical datasuch as your IP address, device type, browser version, and session activity logs. This information helps us maintain platform security, detect unusual behaviour, and improve the overall experience for players across the Philippines.
The personal information we collect is used primarily to create and manage your 8k8 app account, process financial transactions, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our services. Transaction data is retained to maintain accurate financial records and to assist with any disputes or queries you may raise with our support team. Technical data collected during your sessions is analysed to monitor platform performance, identify and resolve technical issues, and strengthen our security systems. We may also use aggregated, anonymised data to understand how players interact with our platform and to guide improvements to our games and features. We do not use your personal data to make automated decisions that would significantly affect your account without human review. All data processing activities are carried out in accordance with the data protection standards applicable to online gaming operations serving players in the Philippines.
8k8 app does not sell your personal data to third parties for marketing or commercial purposes under any circumstances. We may share limited personal information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers. These third parties are contractually required to handle your data securely and to use it only for the specific purposes for which it was shared. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or to protect the integrity of our platform. Any such disclosures are made only to the extent necessary and in compliance with applicable legal requirements. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place. If you have concerns about how a specific third party handles your data, please contact our support team for clarification.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Financial transaction records are kept for a minimum period as required by applicable Philippine regulations governing online gaming and financial services. Identity verification documents are stored securely and retained only for as long as necessary to fulfil the purposes for which they were collected. If you request account closure, we will deactivate your account and begin the process of securely deleting or anonymising your personal data, subject to any retention obligations that apply. Data held for fraud prevention, dispute resolution, or legal compliance purposes may be retained for longer periods even after account closure. We review our data retention practices regularly to ensure that we do not hold personal information for longer than is necessary. Once the applicable retention period has expired, your data is securely deleted or rendered permanently anonymous.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. Our systems are regularly tested and monitored for vulnerabilities, and we apply security patches and updates promptly to address any identified risks. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with our legal obligations. We encourage you to use a strong, unique password for your 8k8 app account and to enable any additional security features available to you. While we take every reasonable precaution, no online platform can guarantee absolute security, and you should also take steps to protect your own devices and login credentials.
As a player based in the Philippines, you have rights in relation to the personal data we hold about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal data we hold about you, and we will provide a copy of that information upon verified request. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have. Where we process your data based on your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of processing carried out before the withdrawal. If you wish to exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe. You also have the right to raise a complaint with the relevant data protection authority in the Philippines if you believe your rights have not been respected.
8k8 app uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure that certain features function correctly. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and maintaining your session. We also use analytical cookies to understand how players navigate our platform, which pages are most visited, and where technical issues may be occurring. These analytical cookies collect data in an aggregated and anonymised form and do not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed periodically to ensure they remain aligned with current best practices and applicable regulations.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will update the date at the top of this page and, where appropriate, notify registered players through the platform or by email. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Your continued use of the 8k8 app platform after any updates have been posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account. Previous versions of this policy may be made available upon request. We are committed to maintaining transparency about our data practices at all times.
Quick answers to what Filipino players most often ask about data and privacy.
Our FAQ page covers the most common privacy and account questions from players in the Philippines. You can also log in to manage your account settings directly.